Director of Retention Services
Company: VirtualVocations
Location: Moreno Valley
Posted on: March 4, 2025
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Job Description:
A company is looking for a Director of Retention Services to
lead and oversee all aspects of student and family retention.
Key Responsibilities
Develop and implement strategic plans for improving student and
family retention
Lead and manage cross-functional teams responsible for Onboarding,
Parent University, and Family Support
Monitor and analyze retention and engagement metrics to identify
trends and improve processes
Required Qualifications
Minimum of 5 years of leadership experience in retention,
enrollment, or customer care
Demonstrated success in managing large teams and driving
organizational improvements
Experience with data analysis and using metrics to guide
decision-making
Proficiency in virtual tools and technologies used in remote work
environments
A minimum of a high school diploma or equivalent; a bachelor's
degree is strongly preferred
Keywords: VirtualVocations, Moreno Valley , Director of Retention Services, Executive , Moreno Valley, California
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