Manager, Software Engineering Management
Company: Servicenow
Location: San Diego
Posted on: May 18, 2024
Job Description:
Company DescriptionAt ServiceNow, our technology makes the world
work for everyone, and our people make it possible. We move fast
because the world can't wait, and we innovate in ways no one else
can for our customers and communities. By joining ServiceNow, you
are part of an ambitious team of change makers who have a restless
curiosity and a drive for ingenuity. We know that your best work
happens when you live your best life and share your unique talents,
so we do everything we can to make that possible. We dream big
together, supporting each other to make our individual and
collective dreams come true. The future is ours, and it starts with
you. With more than 7,700+ customers, we serve approximately 85% of
the Fortune 500, and we're proud to be one of FORTUNE 100 Best
Companies to Work For and World's Most Admired Companies. Learn
more on and about their experiences working at ServiceNow. Unsure
if you meet all the qualifications of a job description but are
deeply excited about the role? We still encourage you to apply! At
ServiceNow, we are committed to creating an inclusive environment
where all voices are heard, valued, and respected. We welcome all
candidates, including individuals from non-traditional, varied
backgrounds, that might not come from a typical path connected to
this role. We believe skills and experience are transferrable, and
the desire to dream big makes for great candidates.Job
DescriptionWe are seeking a highly skilled and driven Engineering
Manager who excels in both technical expertise and people
management. The ideal candidate will possess in-depth knowledge of
CI/CD best practices, AWS Computing Services, and ability to
deliver applications and services at high velocity. This individual
will play a key role in leading and managing a team of talented
engineers while also contributing hands-on to technical
projects.What you get to do in this role:
- Drive the automation of deployment, configuration management,
and monitoring processes to improve efficiency and reduce manual
intervention.
- Oversee the design, deployment, and management of the
organization's build applications.
- Select and implement appropriate DevOps tools and platforms.
Evaluate and select third-party tools and services that align with
the organization's needs and goals.
- Develop and maintain disaster recovery plans to ensure business
continuity in the event of outages or disasters.
- Drive root cause investigations, seeking the primary cause of
the unexpected event, no matter where it lies.
- Work with product management, development, design, support and
other dev teams to create high-quality solutions.
- Manage departmental resources, staffing, mentoring, and
enhancing and maintaining a best-of-class engineering
team.QualificationsTo be successful in this role you have:
- Exceptional problem-solving skills to troubleshoot complex
technical issues and identify root causes.
- Strong understanding of software development methodologies,
best practices, and coding standards.
- Experience developing and executing a strategic vision for
various DevOps or SRE functions.
- Strong knowledge of infrastructure as code (IaC) and automation
tools such as Terraform, Ansible, or Chef.
- Preferred proficiency in AWS, GitHub, Jenkins, and Nexus.
- Proven track record of leading and managing technical teams,
including hiring, mentoring, and performance evaluation.Basic
Qualifications:
- 6+ years ofexperience implementing and managing DevOps and
CI/CD practices in large-scale environments.FD21 MD23For positions
in California (outside of the Bay Area), we offer a base pay of
$142,700 - $249,800, plus equity (when applicable),
variable/incentive compensation and benefits. Sales positions
generally offer a competitive On Target Earnings (OTE) incentive
compensation structure. Please note that the base pay shown is a
guideline, and individual total compensation will vary based on
factors such as qualifications, skill level, competencies and work
location. We also offer health plans, including flexible spending
accounts, a 401(k) Plan with company match, ESPP, matching
donations, a flexible time away plan and family leave programs
(subject to eligibility requirements). Compensation is based on the
geographic location in which the role is located, and is subject to
change based on work location. For individuals who will be working
in the Bay Area, there is a pay enhancement for positions located
in that geographical area; please contact your recruiter for
additional information.Additional InformationServiceNow is an Equal
Employment Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
creed, religion, sex, sexual orientation, national origin or
nationality, ancestry, age, disability, gender identity or
expression, marital status, veteran status or any other category
protected by law. At ServiceNow, we lead with flexibility and trust
in our distributed world of work. to learn about our work personas:
flexible, remote and required-in-office. If you require a
reasonable accommodation to complete any part of the application
process, or are limited in the ability or unable to access or use
this online application process and need an alternative method for
applying, you may contact us at for assistance. For positions
requiring access to technical data subject to export control
regulations, including Export Administration Regulations (EAR),
ServiceNow may have to obtain export licensing approval from the
U.S. Government for certain individuals. All employment is
contingent upon ServiceNow obtaining any export license or other
approval that may be required by the U.S. Government. Please Note:
Fraudulent job postings/job scams are increasingly common. to learn
what to watch out for and how to protect yourself. All genuine
ServiceNow job postings can be found through the . From Fortune.
2022 Fortune Media IP Limited All rights reserved. Used under
license. Fortune and Fortune Media IP Limited are not affiliated
with, and do not endorse products or services of, ServiceNow.
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Keywords: Servicenow, Moreno Valley , Manager, Software Engineering Management, IT / Software / Systems , San Diego, California
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