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Service Advisor

Company: Moss Bros. Auto Group
Location: Moreno Valley
Posted on: September 12, 2020

Job Description:

Job Description Assess automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; checking vehicle maintenance records; examining service schedules. Verifies warranty and service contract coverage. Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. Maintains automotive records by recording problems and corrective actions planned. Employment Type: Full Time Years Experience: 3 - 5 years Salary: 120000.00 Annual Bonus/Commission: Yes

Keywords: Moss Bros. Auto Group, Moreno Valley , Service Advisor, Other , Moreno Valley, California

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