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Scheduler

Company: Green Energy Solutions
Location: Moreno Valley
Posted on: May 3, 2021

Job Description:

Green Energy Solutions is a California State Licensed Contractor working to reduce the usage of energy for utility customers. We are searching for a personable, thorough Individual to schedule appointments to current utility customers. We are seeking motivated candidates who are looking for growth with a progressive thinking company and is ready to be a part of our team.  

                                              Hourly Rate: $16.00/hr.  (overtime as required)                                                                                                     Full Time Position                                                                                                                                                    Health Benefits: Medical/Dental/Vision/Chiro and Life                                                                                        Other Benefits: Holiday/Sick and Bereavement Pay

Job Responsibilities & Skills  Responsibilities included but are not limited to the following:

  • Calling and accepting calls from utility customers from the Job Que provided to you.
  • Provide information and inquire whether customers may be interested in the program being offered and prepare them for the scheduled application process.
  • Scheduling home assessment appointments for the customers.
  • Submit daily schedules to Assessors, management, and appropriate team members.
  • Maintain a detailed log of calls in customer profile , including those which were not answered.
  • Informing the Manager of issues and/or complaints.
  • Attend meetings, training and seminars as directed.
  • Perform other related duties as required.

Job Requirements:

  • High School Diploma or equivalent
  • Bilingual in Spanish
  • Scheduling/Appointment Setting, Call Center and/or Customer Service experience is a plus but not necessary.
  • Ability to handle high volume incoming and outgoing calls.
  • Ability to work independently with minimal direction as well as in a team environment.
  • Must have Excellent listening skills and attention to detail.
  • Proficiently operate standard office equipment (i.e., copier, phones, and computer).
  • Proficient in Microsoft Office, Word, Excel, Windows, and ability to learn Database Programs. 
  • May require working overtime to meet company needs

Physical Requirements:

Constant sitting, typing and being on phone.  Minimal walking, standing, bending stooping, crouching and/or kneeling.

 

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Keywords: Green Energy Solutions, Moreno Valley , Scheduler, Other , Moreno Valley, California

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