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IT Help desk -

Company: AppleOne
Location: Moreno Valley
Posted on: June 5, 2019

Job Description:

AT-Tech is looking ffor IT support for their client in Moreno Valley.QUALIFICATIONSKnowledge OfMethods and techniques for the installation, configuration and maintenance of hardware and software.Methods and techniques in troubleshooting and problem resolution for hardware and software problems and device errors and failures.Principles and practices of computer platform and network operating systems.Standard software packages, including word processing, spreadsheet, presentation, graphics and database programs.Help desk functions, policies and procedures.PC hardware, operating systems and characteristics.Federal, state and local laws, regulations and court decisions applicable to assigned areas of responsibility.Basic methods and procedures in the installation, maintenance and repair of network hardware, devices and cabling.Safe work practices and procedures.Ability to:Troubleshoot, diagnose and resolve computer and PC hardware and software problems and failures of varying difficulty efficiently and effectively.Obtain accurate and complete information from users, in person and by telephone, to identify their needs and problems and develop responses and solutions.Install and configure PCs, laptops, printers and other peripheral equipment.Safely operate and care for a variety of computer repair and installation hand and power tools and electronic diagnostic equipment.Organize, set priorities and complete projects and client requests with a minimum of supervision.Read and interpret diagrams, specifications and manufacturers? instructions for the operation of technology equipment.Follow and apply written and oral instructions.Communicate clearly and effectively, both orally and in writing.Prepare and maintain complete and accurate records and reports.Establish and maintain effective working relationships with City management, staff, end users and others encountered in the course of work.?We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.

Keywords: AppleOne, Moreno Valley , IT Help desk -, Other , Moreno Valley, California

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