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Customer Service Rep. (Branch)

Company: Sigue Corporation
Location: Moreno Valley
Posted on: May 16, 2022

Job Description:

Job Description**Must speak Spanish**GOAL: The Customer Service Representative will be responsible for the accurate processing of all transactions, while providing courteous, timely and informative service to ensure customers feel completely satisfied. PRINCIPLE DUTIES/ RESPONSIBILITIES :

  • Answer the phone with a smile and treat all customers with courtesy and respect
  • Ensure workstations are organized and equipped for the start of the business day
  • Process all transactions quickly and efficiently while providing exceptional customer service
  • Interact and work closely with supervisors to perform all functions as directed/required
  • Maintain confidentiality of customer information, branch policies and procedure
  • Comply with The Sigue Branch AML/BSA Compliance Program
  • Travel locally to assist with collections, marketing or banking as required
  • Assist in keeping the store clean and presentable as required
  • Be proactive in identifying fraudulent or forged documentation and/or activity and reporting them to the respective supervisors
  • Perform all other miscellaneous responsibilities and duties as assigned
  • Participate in marketing activities as needed including flyer distribution and banner display QUALIFICATIONS:
  • Ability to work effectively with diverse populations
  • Ability to identify when specialized skills/resources are needed to address unique activities and work assignments
  • High School Diploma or equivalent
  • 3-6 months related experience
  • Spanish (required)/ English (Basic communication)
  • Must have reliable transportation
  • Ability to work flexible schedules including weekends
  • Ability to work at various locations depending on company's goals and business decisions.

Keywords: Sigue Corporation, Moreno Valley , Customer Service Rep. (Branch), Sales , Moreno Valley, California

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